My name is Apoorva Kumar Labh.
I am a research-driven Product Manager with 8 years of experience in building scalable systems, leading full product development lifecycles, and conducting both quantitative and qualitative research. My expertise spans customer experience, team vision-building, and cultivating high-performing teams.
I am passionate about developing ethical products that foster trust with customers, partners, and teams. I believe in creating a culture where practical processes empower teams to build momentum and deliver meaningful impact. My roots in Mithilaโa land rich in tradition and valuesโinspire me to approach every challenge with integrity and purpose. For me, building products is not just about technology; itโs about empowering users, Building Trust and making stakeholders more effective.
I began my product engineering career at BookMyShow in Q1 2019, where I spent 4.5 years focusing on scalable systems. My work included leading the Ratings and Reviews (RnR) platform, revamping content systems, enhancing the customer experience for movie pre- and post-booking, and improving POS systems (B2B). I also drove project management processes and various tech initiatives before concluding my journey in Q3 2023.
Since then, I have worked as a product & tech consultant, shaping data infrastructure for KIFS Trade Capital and Streamlined customer experience communication channel at WeWake Astrology and Pooja platforms.
I am particularly interested in products that make a difference: